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Shiftgig, Inc. and its subsidiaries (“Shiftgig Bullpen,” ShiftgigX,” or “Shiftgig Experiential”) respects your privacy and acknowledge that you have certain rights related to any personal information we collect from you and we have certain obligations in respect of the same. Shiftgig supports the various international and local privacy laws, and has procedures in place to meet the requirements of those laws.
The following information discloses our privacy principles in addition to our practices for gathering, storing, and using your personal information. We encourage you to review this information so that you may understand and consent to how we may collect, use, and share your personal information. If you do not provide sufficient personal information for employment purposes, we may be unable to properly assist you with your request for employment, placement, or job-matching or workforce solutions to be performed by Shiftgig’s Services.
Users as Specialists: In order for Shiftgig to achieve its mission of connecting millions of workers with millions of shifts, we must collect certain personal information from and about individuals who are candidates, employees, contractors, and former employees. The types of personal information collected, processed, and stored by Shiftgig will be limited to that which is used to match candidates with on-demand gigs, employ individuals, refer for employment to a client, perform employment data analysis, or is necessary for the performance of other requirements when acting as an employer, recruiter, screener, staffing provider, booking or employment agency. Such information may include:
- Legal Name, Birth Name, Married Name, Aliases, Talent or Business Name;
- Contact information (address, phone number, email address);
- UserID and password or PIN if you register through Shiftgig’s sites;
- Employee identification number;
- Date of birth;
- Driver’s license number and contents;
- Contents of any other identification provided to Kelly for application or employment purposes;
- Education and employment history;
- Work-related skills and experience;
- Professional credentials or licenses;
- Membership in professional organizations;
- Any other information contained on an individual’s Resume or Employment History Work Records Profile;
- U.S. Citizenship and work authorization status as required by Federal Form I-9 & E-Verify;
- Disability and health-related information;
- Next of kin or emergency contact information;
- Information from and related to publicly published profiles you’ve created on job-related social media platforms and job boards (such as Facebook, LinkedIn, CareerBuilder, Yelp, or Indeed);
- Information provided by references and referral partners; and
- Information regarding your career interests, preferences, and qualifications.
In addition, under certain circumstances and consistent with prevailing laws, Shiftgig may request types of personal information that are viewed by some countries as “sensitive:”
- National or Tax Identification Number/Social Security Number;
- Financial or bank account information;
- Tax-related information;
- Results of drug testing, criminal record history, identification verification, and/or education or employment verifications; and other employment-related background screenings;
- Benefits selections, potentially including health insurance and retirement planning information;
- Biometric data;
- Ideological views or activities or membership in trade unions;
- Information contained within your personnel file with Shiftgig, such as performance reviews, disciplinary actions, and other payroll related information; and
- Health information, including that related to a work-related claim (e.g. Workers’ Compensation Claim)
- In some jurisdictions, in order to comply with statutes, rules, and regulations pertaining to equal employment opportunities or to assist Shiftgig in compiling data for its equal opportunities practices and reporting, we may also ask you to provide gender, race/ethnicity, disability, or veteran information. The provision of this type of information will be voluntary, unless it is required by law, and failure to provide this information will not hinder your employment or project opportunities.
- Interactions with Shiftgig-related websites, platforms and mobile applications may result in the collection, processing, and storage of information: Geolocation data and other information you may provide to us, such as through surveys, interactions with our Social Media, or other mediums used to contact us.
- We may use personal information to permit you to participate in live social media feeds. If you choose to participate, your public username may be displayed on the sites along with your post, including, but not limited to, comments, images, and video.
Reviews: The Services allows users to post reviews and feedback of other users, such as Businesses or Specialists. All information disclosed in these reviews becomes public information. Therefore, please use caution and exercise discretion when disclosing your personal information or any personal information of others in connection with such reviews. Shiftgig expressly disclaims all liability arising from the use of information provided by users in these forums. You agree to hold Shiftgig and its officers, directors, agents, investors, and employees harmless from any liability arising from your providing any information whatsoever to these forums.
Advertising Technology: We may use ad technology such as web beacons (a small, often-transparent graphic image that is used to monitor the behavior of a user visiting a website (also referred to as web bugs, pixel tags or clear GIFs) to track your use of the Services and to customize the advertisements that are provided to you both on and off of the Services as well as to provide research to advertisers. We use these technologies to better deliver targeted advertisements to you and to evaluate the effectiveness of advertising.
Third Party Collection: Please be aware that we may allow third-parties to advertise on the Services and these companies may use tracking technologies to collect information about any users who interact with their advertisements which allows them to further deliver and measure the effectiveness of targeted advertisements. We do not provide personal information to third parties without the individual’s authorization. Additionally, any time you use your Services account to login or authenticate to a third-party website or application or visit a third party site while logged into your account, we receive such information which we may use to further customize your user experience and available services on our Services.
Shiftgig thrives to improve and personalize the users’ experiences. Therefore, we will use information gathered to offer customized services and advertising as well as to conduct data science and market research activities. More specifically, we may use the information we collect about you as follows:
to provide, manage, and maintain the Services;
to manage your account and provide you with necessary support so as to allow you to derive the greatest benefit from our Services;
to deliver all requested products and services to you in an efficient manner, such as: in order to recruit, assess, and match individuals with shifts, events, or other work assignments, refer for employment, respond to inquiries, or perform other tasks that are necessary when acting as an employer or potential employer;
to perform data analysis, research, and studies to assess the candidate, employee, and contractor population to:
- Recruit, match, and present potential placement opportunities;
- Analyze trends in hiring and placement opportunities;
- Evaluate workforce trends related to requested and available skills and experience;
- Research, implement, and market business opportunities;
- Analyze employee distribution, succession planning, and corporate organization.
for billing, identification, authentication, and fraud prevention;
to communicate with you via various communication devices and services regarding products, work opportunities, and services that you may be interested in or respond to inquiries;
to develop and deliver services, updates, and marketing customized for your interests;
to research, analyze and utilize your use and interest in our various services and products;
to process transactions between you and Shiftgig;
to enhance or improve user experience, our Site, or Services.
to monitor data to ensure that it complies with applicable statutory regulations, and contractual obligations with clients, contractors and business partners;
to perform any other function that we believe in good faith is necessary to protect the security or proper functioning of our Site or the Services.
and with your prior consent, to post your personal testimonials along with those of other satisfied customers on our Site in addition to other endorsements.
to verify your eligibility to win any sponsored contests or sweepstakes and to deliver any prizes won during such contests or sweepstakes;
to manage Shiftgig’s business;
to provide advertisements to our users when they visit other sites;
in connection with our social advertisements and marketing in which we may use your name, corporate name, corporate logo, profile info and information regarding your usage of the Services, unless other opted-out or specifically disallowed such use in writing with Shiftgig.
Personal Information: We may share your personal information as follows:
- Shiftgig Users – Clients & Lead (Supervisory) Specialists: In order to efficiently manage your recruitment, assignment, and employment, your information may be shared with other Shiftgig entities, or with third party service providers that may be engaged to assist in managing the processes required to provide these services, such as a background check or payroll provider. Any engagement of a third party service provider will be governed by appropriate contractual requirements prohibiting the use of your information for any purposes beyond those specifically directed by Shiftgig, and requiring that they ensure sufficient administrative and technical security mechanisms are in place to prevent your information from being improperly used, disclosed, or accessed. Shiftgig may share your personal information with other Users, such as Business Clients and shift supervisors for potential work opportunities that match your qualifications, skills, preferences and certifications; and in order to integrate with the entire application, on-boarding and employment processes.
- Services Providers: We may share your personal information with third parties who perform services on behalf of Shiftgig. These third parties may require some personal information from the Services users in order to complete their respective services for Shiftgig and Services users. For example, the services these third parties provide may include customer service, marketing assistance, website support and support for various features offered through the Services, business analysis, and user screening. All such third party service providers are prohibited by contract with Shiftgig from sharing or using any personal information for any purposes. We will not share your credit card information with anyone other than our authorized credit card payment processors.
- Business Partners: We may share your personal information with business partners. For example, if you link your account on the Services to an account on a third party social networking service, we may share your personal information with that third party social networking service (but please note that your relationship with that service is governed by their terms and conditions). When you interact with advertisements on the Services that are offered by third parties, we may also share your personal information with them. In the event that you engage in a third party’s offer or program, you give us the authority to provide your personal information to that third party, such as your name, email address and any other necessary information to that third party. Additionally, some of Shiftgig’s content is “sponsored by” or “presented by” third parties with whom we share user information; however, such data is generally aggregate data and not traceable to a specific user. Further, some of our services are offered in conjunction with partner companies and we may share some of your user data with such partners.
Non-Personal Information: We may share non-personal information in a variety of situations including with all entities referenced above as well as with third parties in the interest of developing, delivering, analyzing, and reporting information regarding targeted advertising. Further, such information may be shared with Shiftgig advisors and investors.
Other Situations: In addition to the above, we may disclose your personal or non-personal information in the following situations:
- Legal: We may also disclose your personal or non-personal information as follows:
- in response to a subpoena or similar legal requirement;
- to comply with applicable law or cooperate with law enforcement or other government agencies;
- to establish or exercise our legal rights including enforcing our Services’s terms and conditions or other agreements and policies;
- to defend against legal claims;
- to aid with efforts to investigate, prevent, or take action regarding suspected illegal activity such as fraud or other wrongdoing;
- to protect and defend our company, users, employees, and others; and
- as otherwise required by law.
- In any situation, we reserve the right to raise or waive any legal objection or rights available to us.
You, as a user, have the following choices regarding information provided to the Services:
Changing Account Information: You may review and change any personal information provided to us or any of your personal account settings at any time by viewing your profile and account settings in the Shiftgig App or by contacting firstname.lastname@example.org.
Closing Your Account: You may close your account at any time. Upon the removal of your account, we will remove all personal information from public view on the Services. While we have no obligation to retain any of your information, we may do so for legitimate business purposes. Any interactions you have had with other users, such as publishing reviews or communicating with users, may be retained by that user and/or may remain on the publicly viewable database. We expressly disclaim any liability arising from the retention and/or deletion of information. We do not control the procedures of third parties and thus are not responsible for any information remaining in the public domain after removal from the Services. You may terminate your personal account at any time by viewing your profile and account settings in the Shiftgig App or by sending a resignation email to email@example.com.
The Services is restricted to individuals eighteen (18) years of age and older and we do not knowingly collect personal information from children under the age of thirteen (13). If we are informed that a user is under the age of thirteen (13), we will immediately close that user’s account. Should you have knowledge that a Shiftgig user is under the age of thirteen (13), it is your duty to inform us immediately.
THE SERVICE IS NOT DIRECTED TO, AND NOT INTENDED FOR THE USE OF, CHILDREN UNDER THE AGE OF 13. IF YOU ARE UNDER THE AGE OF 13, DO NOT REGISTER OR SUBMIT ANY PERSONAL INFORMATION TO THE SERVICE.
All information provided by users will be protected in accordance with industry standard protocols and technology. We have physical, electronic and procedural security measures in place to prevent misuse and modification of your information under our control and to prevent any loss thereof. We do not collect user’s personal information other than as set forth herein or with respect to any specific transactions, consents or disclosures. In order to further protect your personal information, access to your account is password-protected so that only you and our authorized personnel may have access to your account information. Additionally, we regularly analyze the Services for possible vulnerabilities that could lead to a security breach. It is your responsibility to secure your login information and prevent others from discovering such information. Extremely sensitive information, such as credit card information, is transmitted in encrypted form. Unfortunately, the internet is not completely secure and thus we cannot 100% guarantee the security of any information provided to us by our users. Please also note that email and other communication methods may not be secure and you should avoid sending any personal information via such channels.
Confidential credit card information required by the Services is processed by third-party payment processors. We will retain and dispose of all credit card information in accordance with the federal Fair Credit Reporting Act and other applicable law and will not use any credit card information for marketing purposes.
You have the choice of whether and how you would like to receive emailed correspondence from us and our partners. Additionally, you will have the choice of whether you want certain information shared with third parties. Please note that opting out of having certain information shared with third parties may hinder your use of some of our services. You may change your preferences at any time. You will not be included in any promotions, contests, sweepstakes, or programs unless you opt-in. All emails or other correspondence sent by us will include an option to opt out of any further such correspondence. Please allow us a reasonable amount of time to process your opt-out requests.
Shiftgig and our third party affiliates may occasionally conduct polls and surveys in which you may be invited to participate. Such invitation may be random or may be based on non-identifiable information gathered by us or the third party. Your participation is completely voluntary and you may be asked to provide personally identifiable information in order to participate. Information gathered in connection with surveys or polls will be used only in connection with that survey or poll and will not be disclosed with any third parties unless specifically requested and consented to. You may opt-out of participation in any polls or surveys by changing your personal account settings.
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Chicago, IL 60602