Worker Centricity and What it Means to Shiftgig

Shiftgig has been worker-centric from the start. I mean, how can you start a job board to provide workers access to jobs in their local area without being worker-first? We’ve always prioritized connecting workers with jobs they like, when and where they want them. 

Hyperfocused on Worker Centricity 

Self-service has always been the core of our vision for worker empowerment. We believe that when given choice and the ability to self-claim jobs they’re interested in, workers are more likely to show up and do a better job. When we were running our own staffing marketplace, we saw no-call, no-show rates of less than 1.5% because workers were able to claim three or more types of jobs which helped retain workers three times longer on the platform. Putting the power into the hands of the worker and giving them choice and flexibility can help solve your retention and engagement challenges. 

As we’ve evolved our business model, most notably when we divested our staffing business last spring, it was imperative we keep our focus on the workers who leverage our technology to connect with work they’re interested in on a daily basis. Just because we were no longer the direct employer of these workers doesn’t mean they’re not central to everything we do. 

How Does Shiftgig Work Now? 

We partner with staffing agencies that share our worker-centric values. These agencies screen, hire, and onboard workers and then give them a log-in for the Shiftgig app where they can browse and claim available jobs. But worker centricity expands far beyond supporting the workers themselves. It also expands to our staffing firm partners that are Powered by Shiftgig

Our technology helps staffing agencies automate some of the repetitive, time-consuming tasks of operating a staffing firm. This allows recruiters, account managers, and operations teams to focus on critical metrics like:

  • Time-to-fill rates
  • New client acquisition
  • Expanding their brand presence
  • Development and upskilling their workforce

We’re freeing up staffing agencies to focus on more, higher-impact activities that keep their workers happy and on assignment.

To us at Shiftgig, that’s the core of what being worker-centric means. Getting people to work at the jobs they want at agencies who can help them grow. 

Is your agency worker-centric? Do you want to create a digital staffing marketplace? Let us show you how we can help. 

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About The Author

Stephanie is the Director of Marketing at Shiftgig and a self-proclaimed bar trivia extraordinaire. When she’s not helping transform the way people work, she is on the hunt for the best tacos in Chicago and cheering on the Boston Red Sox. To connect with Stephanie, follow her on Twitter @ShiftgigSteph.